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January 2008
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U-Haul Settles California Class Action

If you’ve ever used U-Haul before to move, you know it’s quite a headache. Your reservation is never guaranteed so you risk the chance of not having a truck when you are supposed to have one. Which is horrible because usually people take a day off from work or make special arrangements to have the time to move! If you don’t get a truck, all of that time is wasted.

Anyways, I just read that U-Haul has settled a class action suit against them.

The settlement came amid U-Haul’s appeal of a court ruling that found it had engaged in fraudulent business practices. In the 2006 ruling, Santa Cruz Superior Court Judge Samuel S. Stevens barred U-Haul agents from promising “confirmed reservations” for one-way equipment rentals in California.

The settlement came amid U-Haul’s appeal of a court ruling that found it had engaged in fraudulent business practices. In the 2006 ruling, Santa Cruz Superior Court Judge Samuel S. Stevens barred U-Haul agents from promising “confirmed reservations” for one-way equipment rentals in California.

The settlement, finalized Thursday, removes that injunction but in its place requires U-Haul to pay customers $50 if it fails to honor a guaranteed reservation.

Justice served!

Comments

Comment from Diane J Standiford
Posted: January 23, 2008 at 10:57 pm

Well, it’s about time!

Comment from Hakushaku
Posted: January 24, 2008 at 11:38 am

Little repetitive at the end there, no? Is that your typo or the article writer?

Comment from girlrobot
Posted: January 24, 2008 at 10:24 pm

Oops..typo fixed. Thanks Hakushaku.